Contact - IT

Roger Williams University IT Department can be contacted onsite, by phone, by email or 24/7/365 through our self-help options at our MediaTech portal.

IT HelpDesk

MediaTech Service Desk

Phone:  401-254-6363  

Email:  mediatech@inkatana.com

Web:  MediaTech Portal

Onsite:  University Library (Hours available here.)
MediaTech staff member on phone

Leadership

Daryl FordDaryl Ford
Chief Information Officer
401-254-3148
dford@inkatana.com

James GalibJames Galib
Deputy Chief Information Officer
401-254-3690
jgalib@inkatana.com

Karen EthierKaren Ethier
Senior Director, Support Services
401-254-5330
kethier@inkatana.com

Brian KacmarskyBrian Kacmarsky
Senior Director, Administrative Systems
(401) 254-3292
bkacmarsky@inkatana.com

Allan RamellaAllan Ramella
Information Security Officer
(401) 254-3167
aramella@inkatana.com

 A. Ryan TieboutA. Ryan Tiebout
Senior Director of Infrastructure and Data Analytics
401-254-3414
rtiebout@inkatana.com

Staff

Administrative Staff

Linda DallaireLinda Dallaire
Administrative Assistant/Office Coordinator
401-254-3285
ldallaire@inkatana.com

Stephanie GellersonStephanie Baptista
Administrative Assistant/Office of the CIO
401-254-3215
sbaptista@inkatana.com

Administrative Systems

Laura MastersonLaura Masterson
Associate Director, Administrative Systems--Software Development and Solutions
(401) 254-3361
lmasterson@inkatana.com

Mary PittariMary Pittari
Associate Director, Administrative Systems--Systems Integration
(401) 254-3474
mpittari@inkatana.com

Kevin LeClairKevin LeClair
Senior Colleague Systems Administrator and Application Developer
(401) 254-3519
kleclair@inkatana.com

Robin LevesqueRobin Levesque
Administrative Systems Specialist
(401) 254-3665
rlevesque@inkatana.com

Angela NicholsAngela Nichols
Principal Programmer
(401) 254-3075
anichols@inkatana.com

Al RodaAl Roda
Application System / Data Base Integrator
(401) 254-3721
aroda@inkatana.com

Support Services

 Zelia CaetanoZelia Caetano
Associate Director, IT Technical Services
401-254-3897
zcaetano@inkatana.com

  Samantha MarshallSamantha Marshall
Associate Director, IT Support Operations
401-254-5230
srmarshall@inkatana.com

Joseph AugerJoseph Auger
Lead Classroom and Event Support Coordinator
401-254-3052
jauger@inkatana.com

Dayle DeckerDayle Decker
Audio Visual Technologies Specialist
401-254-3168
ddecker@inkatana.com

 

 Joseph DwyerJoseph Dwyer
Audio Visual Technologies Specialist
401-254-3294
jdwyer@inkatana.com

 Maureen GaryMaureen Gary
Technical Support Specialist
401-254-4825
mgary@inkatana.com

  Dylan Gray-TavaresDylan Gray-Tavares
Technical Support Specialist
401-254-3641
dgray-tavares@inkatana.com

  

 Jaylene LopezJaylene Lopez
Technical Support Specialist
401-254-3646
jlopez@inkatana.com

Tony MacielTony Maciel
Senior Technical Support Specialist
401-254-3427
amaciel@inkatana.com

 William MarroquinWilliam Marroquin
Technology Services Specialist II
401-254-3669
wmarroquin@inkatana.com

Brahienly OrtegaBrahienly Ortega
Technology Services Specialist 
401-254-3851
bortega@inkatana.com

Joseph OsmanskiJoseph Osmanski
Technology Services Specialist 
401-254-3649
josmanski@inkatana.com

System Operations

Gerry NormandinGerald Normandin
Associate Director of Infrastructure and Security Operations
401-254-3364
gnormandin@inkatana.com

 John ArpinJohn Arpin
Network and Systems Engineer
401-254-3613
jarpin@inkatana.com

Jason AtayaJason Ataya
Senior Network and Systems Engineer
401-254-3367
jataya@inkatana.com

J. Scott LopesJ. Scott Lopes
Senior Network and Systems Engineer
401-254-5305
slopes@inkatana.com

 Baffour MirekuBaffour Mireku
Network and Systems Engineer
401-254-3691
bmireku@inkatana.com

Eric WentEric Went
Business Intelligence Administrator/Programmer
(401) 254-5348
ewent@inkatana.com

Telecommunications

Joe HarringtonJoseph Harrington
Telecommunications Technician Master
401-254-3695
jharrington@inkatana.com