Contact - IT
Roger Williams University IT Department can be contacted onsite, by phone, by email or 24/7/365 through our self-help options at our MediaTech portal.
MediaTech Service Desk
Phone: 401-254-6363
Email: mediatech@inkatana.com
Web: MediaTech Portal
Onsite: University Library (Hours available here.)
Leadership
Daryl Ford
Chief Information Officer
401-254-3148
dford@inkatana.com
James Galib
Deputy Chief Information Officer
401-254-3690
jgalib@inkatana.com
Karen Ethier
Senior Director, Support Services
401-254-5330
kethier@inkatana.com
Brian Kacmarsky
Senior Director, Administrative Systems
(401) 254-3292
bkacmarsky@inkatana.com
Allan Ramella
Information Security Officer
(401) 254-3167
aramella@inkatana.com
A. Ryan Tiebout
Senior Director of Infrastructure and Data Analytics
401-254-3414
rtiebout@inkatana.com
Staff
Administrative Staff
Linda Dallaire
Administrative Assistant/Office Coordinator
401-254-3285
ldallaire@inkatana.com
Stephanie Baptista
Administrative Assistant/Office of the CIO
401-254-3215
sbaptista@inkatana.com
Administrative Systems
Laura Masterson
Associate Director, Administrative Systems--Software Development and Solutions
(401) 254-3361
lmasterson@inkatana.com
Mary Pittari
Associate Director, Administrative Systems--Systems Integration
(401) 254-3474
mpittari@inkatana.com
Kevin LeClair
Senior Colleague Systems Administrator and Application Developer
(401) 254-3519
kleclair@inkatana.com
Robin Levesque
Administrative Systems Specialist
(401) 254-3665
rlevesque@inkatana.com
Angela Nichols
Principal Programmer
(401) 254-3075
anichols@inkatana.com
Al Roda
Application System / Data Base Integrator
(401) 254-3721
aroda@inkatana.com
Support Services
Zelia Caetano
Associate Director, IT Technical Services
401-254-3897
zcaetano@inkatana.com
Samantha Marshall
Associate Director, IT Support Operations
401-254-5230
srmarshall@inkatana.com
Joseph Auger
Lead Classroom and Event Support Coordinator
401-254-3052
jauger@inkatana.com
Dayle Decker
Audio Visual Technologies Specialist
401-254-3168
ddecker@inkatana.com
Joseph Dwyer
Audio Visual Technologies Specialist
401-254-3294
jdwyer@inkatana.com
Maureen Gary
Technical Support Specialist
401-254-4825
mgary@inkatana.com
Dylan Gray-Tavares
Technical Support Specialist
401-254-3641
dgray-tavares@inkatana.com
Jaylene Lopez
Technical Support Specialist
401-254-3646
jlopez@inkatana.com
Tony Maciel
Senior Technical Support Specialist
401-254-3427
amaciel@inkatana.com
William Marroquin
Technology Services Specialist II
401-254-3669
wmarroquin@inkatana.com
Brahienly Ortega
Technology Services Specialist
401-254-3851
bortega@inkatana.com
Joseph Osmanski
Technology Services Specialist
401-254-3649
josmanski@inkatana.com
System Operations
Gerald Normandin
Associate Director of Infrastructure and Security Operations
401-254-3364
gnormandin@inkatana.com
John Arpin
Network and Systems Engineer
401-254-3613
jarpin@inkatana.com
Jason Ataya
Senior Network and Systems Engineer
401-254-3367
jataya@inkatana.com
J. Scott Lopes
Senior Network and Systems Engineer
401-254-5305
slopes@inkatana.com
Baffour Mireku
Network and Systems Engineer
401-254-3691
bmireku@inkatana.com
Eric Went
Business Intelligence Administrator/Programmer
(401) 254-5348
ewent@inkatana.com
Telecommunications
Joseph Harrington
Telecommunications Technician Master
401-254-3695
jharrington@inkatana.com